Our Services

At Crescent City Hearing Center, We Offer a Wide Range of Services to Meet Your Hearing Needs

When you visit us at Crescent City Hearing Center, we extend a warm welcome for you to join our family. With a thorough explanation of the hearing process and attentive care, our clients understand the experience they will have with their hearing aids.

Our hearing specialist, Tony Goyette, has a unique perspective due to his own hearing impairment. He shares his personal experience as well as his professional knowledge with our clients to help them on their path to better hearing. We are passionate about helping you hear at your best. We offer a wide range of services to meet your hearing needs.

What to Expect at Hearing Test

Hearing Tests

Hearing tests are the first step on the journey to better hearing. During the hearing testing process, we provide comprehensive and thorough examinations of your hearing ability and gather information about your lifestyle and individual needs.

Common hearing tests include:
  • Pure tone audiometry: In this test, you will hear tones at different volumes and pitches through headphones. You will be asked to indicate which tones you can and cannot hear.
  • Speech recognition: In this test, we will assess your ability to hear and understand speech from a number of speakers and through a range of verbal units, including words, syllables, and phonemes.
The results from your hearing test will be recorded in an audiogram, a visual representation of your hearing ability. If a hearing loss is detected, we will identify the degree, configuration, and type of hearing loss you experience.

Tinnitus Treatment

Tinnitus is the experience of ringing, buzzing, or other noises without the stimulus of an external sound. Many people experience temporary tinnitus after a loud concert or noisy event. With chronic tinnitus, however, you may find that these sounds continue for an extended period of time. This frustrating condition can interfere with your sleep, daily activities, ability to communicate, and the simple pleasures of life including silence.

There is a high correlation of people who suffer with tinnitus and hearing loss.  Often treating the hearing loss mitigates the impact of tinnitus.  Additionally, we offer a range of treatments for tinnitus, including hearing aids that use phase cancellation technology to mute the tones that are so bothersome. Other treatment options may suit the particular ongoing sound you hear, and we will work with you to find a solution that works.

Hearing Aid Repair

Hearing aids are remarkable and reliable devices, but sometimes an issue may arise. We provide comprehensive, professional repair services for hearing aids, whether or not you purchased them from us. We understand that your hearing aids are an indispensable part of your life, so we are quick to respond and ensure thorough repairs to get your devices functioning.

For more serious repairs, we will facilitate the process with the hearing aid manufacturer to ensure that your devices get properly serviced. Even if you did not purchase your hearing aids through Crescent City Hearing Center, we can help you! Don’t hesitate to contact us for your repair needs.

repairing a hearing aid at our office in Metairie, LA

Hearing Protection

Did you know that 100% of noise-induced hearing loss is preventable? We care about hearing, and that includes preserving the hearing that you have!

We offer a wide range of hearing protection options, including custom-fitted earplugs. These devices are particularly effective at cancelling out harmfully loud frequencies while still enabling you to hear clearly without a muffled experience. Contact us to learn more.

custom fitted earplugs

Assistive Listening Devices

Even with hearing aids, you may find that you need an extra boost. Assistive listening devices (ALDs) are designed to provide extra amplification in challenging noise situations. ALDs are also useful in alerting you to danger, such as flashing fire detectors and other devices that combine aural and visual warnings. If you have trouble hearing your alarm clock in the morning (especially when not wearing your hearing aids), alarm clocks with shakers can help rouse you from sleep.

assistive listening devices
CaptionCall captioned telephone


Captioning phones help with communication, using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large, easy-to-read screen. With your home entertainment system, ALDs provide the option to stream directly to a handheld device or your hearing aids, ensuring that you don’t miss a minute of your favorite movies!

Learn more about CaptionCall

Schedule an Appointment with Us

Our team at Crescent City Hearing Center is excited to have a conversation with you and reconnect you to the sounds of your life. Schedule an appointment with us today to learn more about how our services can improve your hearing.
Contact Us

What to Expect at a Hearing Test

A hearing test might sound frightening, but you can rest assured that it is entirely painless and easy – and no need to study! Even though the test is quite simple, we feel it is important that you bring a friend or family member to assist with voice recognition during testing. A hearing test is the first step on the road to healthy and clear hearing, and here’s what you can expect.

Hearing Consultation

Before engaging in your hearing test, we will consult with you about your lifestyle and medical history. This consultation will help us understand aspects of your background that may predispose you to hearing difficulty, as well as the particular hearing needs you encounter in your daily activities. Information about your lifestyle, occupation, and challenges with listening will help customize your treatment to your individual needs.

Contact us to schedule your consultation

Physical Examination

In this portion of your hearing test, our hearing professional will perform a physical examination of your ears using an otoscope. In this simple and painless procedure, your ears will be examined to check the condition of your ear canals and eardrums.

Hearing Exams

At Crescent City Hearing Center, we provide thorough, comprehensive hearing tests. In the pure tone audiometry test, we will play tones at different volumes and pitches, or frequencies, through headphones. You will be asked to press a button when you hear a tone.

In the speech recognition test, you will hear recorded or live speech, in different combinations of words and sentences. You will be asked to repeat the speech you have just heard. This test is recorded in a percentage.

Reviewing Your Audiogram

Results from your hearing test are recorded in an audiogram, a visual representation of your hearing abilities. If a hearing loss is detected, the results will show the degree and configuration. Our hearing specialist will review your results with you.  If your test results indicate the need, we will provide options for the best course of treatment for your hearing loss.