Hearing Aid Repair

At Crescent City Hearing Center, we want you to make the most of your hearing. That's why we are available to repair your hearing aids and adjust them to ensure that they provide optimum output. Before you do that, though, let's look at some basic maintenance you can perform to keep your hearing aids operating at peak performance.

Basic care of hearing aids

Knowing how to maintain your device is critical to ensure you get the most from your hearing aids. Adopting a basic schedule for regular cleaning will keep your hearing aid working well and extend the life of your hearing aids.

Never expose your hearing aids to unnecessary moisture -they should always be removed before you swim, shower, or bathe. Moisture can cause corrosion and malfunction and has the potential to damage a hearing aid's electronic components beyond repair.

Wipe down the earpiece with a clean, dry cloth when you remove your hearing aid from your ear. Make sure to remove as much moisture as you can from the surface. To dry them out completely when you sleep.


At the beginning of your day, make sure that your ear canal is clean and dry before you put your hearing aids on. Earwax, dirt, and moisture can all interfere with the performance of your hearing aid.

Redux: A revolutionary new drying solution

Did you know that 60% of hearing aid repairs are moisture-related? That's why we're excited to offer our customers the Redux - the most advanced hearing aid moisture extraction system out there. Redux can completely dry your hearing aid in under 13 minutes and improve performance for 77% of all hearing aids treated.

What to do when something goes wrong

Here are some common hearing aid issues:

  • Gaps, chips, or holes can be seen in the casing.
  • No sound comes through the hearing aid.
  • The sound is intermittent, distorted, or otherwise off.
  • The sound of the hearing aid is too quiet.
  • The battery depletes much more quickly than usual.
  • When you are using the hearing aids, feedback noise, or whistling is present.

Basic troubleshooting can overcome many fundamental problems with hearing aids at home


If you haven't already, check that your hearing aids are switched on, and the batteries have enough juice to power your system.

Ensure the volume is set at the correct level and remove any dirt, earwax, and debris that can obstruct sound.

Check for any corrosion on your hearing aid batteries and the battery compartment if your hearing aid uses disposable batteries. Check that the hearing aids are connecting properly in the charger for rechargeable hearing aids.

Check the hearing aid's casing for any signs of damage.

Ensure the hearing aid is correctly located in your ear to minimize feedback and whistling and is adjusted to the correct settings.


If you are unable to resolve the issue yourself, you may want to schedule an appointment with us.

Here's what to expect with a repair from us:

  1. Your device will be inspected, your hearing aid batteries tested, and any clear signs of damage examined.
  2. We will remove any wax, dirt and debris and, if necessary, replace the wax filter, and check and replace microphone covers.
  3. The Redux moisture extraction system can be used.
  4. We will inspect some of the complex components to see if they have been damaged.

Most repairs can be done quickly, but involve specialized components and equipment. Other circumstances can require us to send your hearing aid to the manufacturer for repairs.

If your system is under warranty, most hearing aid repairs are free. Those devices out of warranty will incur a fee.

Crescent City Hearing Center recognizes how important your hearing aids are to your everyday life. Contact us today if your hearing aids are in need of professional care and repair.
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